FAQ's

Why do I need a survey?


Buying a house represents one of the largest financial committments made. The survey is specifically for you, not your lender. All levels of survey provide you with a varying range of information, primarily regarding condition, required to help you make an informed decsion with your purchase.




Which type of survey do I need?


There are three types of survey to suit a range and age of properties. Please take a look at our product description and click the read more buttons on each for a more detailed description that will assist you in choosing the right survey for you. If you are unsure and feel you need more help, please do not hesitate to contact us to ask a question via the contact form or via the live chat box found at the bottom right hand of the website. Once you have decided which survey is required you can always contact us to get a quote.




Is a mortgage valuation a survey?


A mortgage valuation is not a survey. It is used by mortgage lenders to decide whether a property is suitable security for lending purposes. In many cases, lenders are no longer disclosing the reports. The report does not address any questions that may be important to you and does not report on the condition of the property. A survey report is prepared specifically for you and provides independent professional advice on the condition of the property, including defects and helpful and constructive advice.




Can I contact my surveyor if I have questions?


We can arrange for the surveyor to contact you, before and after the survey. Alternatively you may forward any questions to us and we will ensure that the surveyor responds via your choice of communication.




What is a Chartered Surveyor and what do they do?


A Chartered Surveyor is the description of a professional member entitled to use the designation. Their professional qualification is recognised globally. Surveyors deal with all fields related to property, from the valuation of residential / commercial real estate and assets to undertaking surveys to identify defects and building consultancy.




What or who are the RICS?


The Royal Institution of Chartered Surveyors is a globally recognised professional body, who promote and enforce the highest international standards in the valuation, management and development of land, real estate, construction and infrastructure.




How will I receive my report and documention?


We are a paperless company. Your letter of instruction, terms of engagement and your survey will be sent to you online in PDF format.




What methods of payment do you accept?


We accept PayPal payment when you Book online, The PayPal system also allows you to pay be debit or credit card if you do not own a PayPal account. This service unfortunately comes with a 3% fee implemented by PayPal which will be added to any price quoted minus any discounts. We also accept BACS bank payment and cash payment, which both come with no additional fees.




How much does a survey or valuation cost?


The fee payable is based on a number of factors, including: the type of survey required, the approximate value of the property and location. Once we are in receipt of that information we will be able to provide you with a quotation. If you have that information ready, fill out our quotation form or make an online enquiry.